Refunds, refills and your right to cancel
UK consumer law gives you rights when you buy services online. Here is how they apply to a follower or like package, in plain English.
Changing your mind in the first fortnight
Under the Consumer Contracts Regulations you normally have 14 days to cancel a service bought online. Because you ask us to start straight away when you pay, cancelling during delivery means you pay only for the part already delivered, and we refund the rest.
Once delivery is complete
When a package has been fully delivered the service has been provided, so the cancellation right ends. Delivered followers and likes cannot be returned.
How the 30-day top-up works here
If followers or likes drop within 30 days of the order, email your ord_ reference and we top them back up at no cost, as often as needed in that period.
Refunds for anything not delivered
If we cannot deliver all or part of an order, for example because the post was deleted before delivery, we refund the undelivered part to the original payment method.
How to ask
Email us
Write to support@buyinstagramfollowers.co.uk with your ord_ reference.
Say what you need
Cancel, refill or refund, and the username or link.
We reply
Usually within a few hours. Refunds reach most UK banks within 5 to 10 working days.
If you are unhappy with our answer
Tell us and we will look again. You can also contact your card issuer, and your statutory rights are never affected.